Research & analysis

Research and analysis are vital elements in UX design, revealing user behavior, needs, and motivations. From analyzing user data, conducting field research, to competitive analysis, these steps shape user-centric designs. This page introduces essential research and analysis techniques in UX, guiding you in creating engaging and effective user experiences.

Competitive analysis

/kəmˈpɛtɪtɪv əˈnalɪsɪs/

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Analysis of competitors that helps designers understand industry standards and identify opportunities for the product to stand out.

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Data Analysis

/ˈdeɪtə əˈnalɪsɪs/

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Process of inspecting, cleansing, transforming, and modeling data to discover useful information which informs conclusions and decision-making.

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Desk research

/dɛsk rɪˈsɜːrtʃ/

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Gathering and analyzing information that is already available to answer your research questions.

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Facilitator

/fəˈsɪlɪteɪtər/

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The person who guides a research session or workshop — asking questions and keeping things on track without leading participants.

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Field research

/fiːld rɪˈsɜːrtʃ/

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Collecting original data directly, typically through interviews, observations or surveys in a natural or real-world environment.

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Heatmap

/ˈhiːtmæp/

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A visual overlay that uses colour to show where users click, move or look most on a page.

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UX research

/juː ɛks rɪˈsɜːrtʃ/

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The practice of studying users — their needs, behaviours and context — to ground design decisions in evidence rather than assumptions.

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Value proposition canvas

/ˈvæljuː ˌprɒpəˈzɪʃən ˈkænvəs/

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A framework that maps what customers need against what a product offers, to check that the two actually fit.

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